Most leads don’t say “no.” They go quiet. A consistent follow-up sequence recovers those leads without being pushy.
Quick Start (copy this)
Use this simple timeline:
Day 0: confirm request + next step
Day 1: call or short check-in
Day 3: answer common questions
Day 7: final “close the loop” message
Message templates
Day 0: confirmation
“Thanks for reaching out—got it. We’ll respond within 1 business day. If it’s urgent, call us at 306-874-7017.”
Day 1: simple check-in
“Quick check-in—when’s the best time to connect about your request?”
Day 3: helpful info
“To help you plan: most projects like this take [time range] depending on scope. Want us to confirm a quote?”
Day 7: close the loop
“Last note from us—do you still want help with this, or should we close your request for now?”
Action Box: follow-up checklist
- Respond fast (speed-to-lead) - Assign a lead owner - Use a 4-touch sequence - Keep messages short and respectful - Always include a clear next step - Link back to Contact and Services
Example scenario
A local service business increases booked calls by following up on quotes consistently—without sounding aggressive—because leads feel supported.
Want follow-up that happens automatically?
BUXI DIGITAL can build a vendor-neutral follow-up workflow that fits your team and improves speed-to-lead.
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