Reviews are a conversion tool and a local SEO asset. The key is consistency, not one-time asking.
Quick Start (today)
Pick one “ask moment” that happens after a good outcome (completed job, resolved issue, successful visit). Ask within 24 hours.
The 3 best times to ask
1) Right after a win
When the customer is happiest, asking feels natural.
2) After you deliver proof (photos, report, summary)
When you share value, it’s a good moment to request a review.
3) After a follow-up check-in
A simple “How did everything go?” message can lead into a review ask.
Scripts you can copy
Short text script
“Thanks again for choosing us. If you have 30 seconds, could you leave a quick review? It helps local customers find us.”
Email script
“We appreciate your business. If we earned it, would you share a short review? It helps us improve and helps others feel confident.”
Action Box: review routine checklist
- Choose one ask moment and make it standard - Ask within 24 hours of the win - Keep the message short - Thank the customer regardless - Respond to reviews weekly - Add reviews to key pages (home/services)
Example scenario
A local clinic adds a “review ask” to their follow-up message. Within a month, they build a steady stream of new reviews and see more trust-driven calls.
Want a reputation system that runs smoothly?
BUXI DIGITAL can help you build a review request + follow-up system that fits your team and your service flow.
Talk to Us